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Safety Information

Appliance Safety Recalls

Your safety is our priority. Check if your appliance has been recalled and learn what steps to take. We help you navigate the recall process and provide authorized repair services.

Check Your Appliance View All Recalls

Check Official Sources

Verify recalls with the CPSC and the manufacturer

Free Recall Repairs

Required by law when an appliance is recalled

We Help You File

Guidance through the manufacturer's recall process

Repair Assistance

Skilled help completing your recall repair

Check Official Recall Databases

We don't maintain our own recall list. Note your model or serial number, then look it up on the official CPSC recall database to see if your appliance is affected.

Check CPSC Database

Model Number

Usually found on a label inside the door or on the back of the appliance.

Serial Number

A unique identifier, typically 8-12 characters, found near the model number.

Active Recalls

We do not maintain our own recall database. Always confirm recall status through official sources.

We Don't Maintain Our Own Recall List

To keep you safe, we rely on official, authoritative sources for recall information rather than publishing our own list. Check whether your Miele appliance is affected using the resources below, and search for "recall" or "product safety" using your model number.

U.S. CPSC Recall List

cpsc.gov/Recalls

Miele Official Site

Visit mieleusa.com and search "recall" or product safety

Step-by-Step Guide

How to Find Your Model Number

Locate your appliance's model and serial number to check for recalls. Here's where to find them on common appliances.

Refrigerator

Look for the rating plate in these locations:

  • Inside the fresh food compartment, on the left wall
  • Behind the vegetable drawer
  • On the back of the unit (visible when pulled away from wall)

Dishwasher

Look for the rating plate in these locations:

  • On the left side of the door frame (open door to see)
  • On the top edge of the door
  • Inside the tub, on the right side wall

Washer

Look for the rating plate in these locations:

  • Inside the door frame (front-load washers)
  • Under the lid, on the top panel (top-load washers)
  • On the back of the machine

Dryer

Look for the rating plate in these locations:

  • Inside the door frame or on the door itself
  • Behind the lint filter compartment
  • On the back panel of the machine

Oven / Range

Look for the rating plate in these locations:

  • On the door frame (visible when door is open)
  • Behind the storage drawer at bottom
  • On the back of the appliance

Cooktop

Look for the rating plate in these locations:

  • On the underside of the cooktop
  • Inside the cabinet below (on side of unit)
  • Under removable grates or burner covers

What to Look For

The rating plate is a silver or white sticker that contains important information about your appliance. Here's what you'll typically find:

1

Model Number (E-Nr)

Usually starts with letters followed by numbers, e.g., KFN 7734 D

2

Serial Number (FD)

A unique 8-12 digit code that identifies your specific unit

3

Production Date

Often encoded in the serial number or listed separately

Miele appliance rating plate showing model number and serial number location

Frequently Asked Questions

Everything you need to know about appliance recalls and the repair process.

If your appliance is subject to a recall, follow these steps: 1. Stop using the appliance immediately if the recall indicates a safety hazard. 2. Register your product with the manufacturer (if not already done). 3. Contact the manufacturer or an authorized service provider to schedule a free repair or replacement. 4. Keep all documentation for your records. We can help facilitate the recall repair process for you. Simply contact us with your model and serial number.
Yes! By law, manufacturers are required to provide free repairs, replacements, or refunds for recalled products. This includes the cost of parts, labor, and service visits. You should never have to pay for a recall-related repair. If you've already paid for a repair that was later covered by a recall, you may be eligible for a refund from the manufacturer.
Most recall repairs can be completed in a single service visit, typically lasting 1-3 hours depending on the complexity. However, some recalls may require parts that need to be ordered, which could extend the timeline by a few days to a couple of weeks. We'll give you an accurate estimate when you schedule your service.
It depends on the severity of the recall. For critical recalls involving fire hazards or gas leaks, you should stop using the appliance immediately. For moderate recalls, there may be specific usage instructions (like avoiding certain features) that allow limited use. Always follow the guidance provided in the recall notice. When in doubt, err on the side of caution and don't use the appliance.
Recall repairs are completely separate from your warranty coverage. Even if your warranty has expired, you're still entitled to a free repair if your appliance is affected by a recall. Recalls are mandatory safety measures required by consumer protection agencies, and manufacturers must honor them regardless of warranty status.
There are several ways to stay informed: • Register your appliance with the manufacturer when you purchase it • Sign up for email alerts from the U.S. Consumer Product Safety Commission (CPSC) at cpsc.gov • Check this page regularly for updates • Follow appliance manufacturers on social media
Official Resources

Consumer Product Safety Commission

The CPSC is the official U.S. government agency responsible for protecting consumers from unreasonable risks of injury or death from products. Visit their website for the most up-to-date recall information.

Visit CPSC.gov

Report a Problem

Submit safety concerns about products

Get Alerts

Sign up for recall notifications

Search Database

Look up any recalled product

Safety Education

Learn about product safety

Need Help with a Recall Repair?

Our certified technicians can help you navigate the recall process and complete your repair quickly and safely—at no cost to you.

Schedule Recall Service(646) 916-5728
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